Privacy policy

Privacy Policy

AGLOW INTERNATIONAL ("we," "us," or "our") operates wkzawi-am.myshopify.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal data is collected, used, shared, and safeguarded when you visit or make a purchase from our store.

Information We Collect

When you browse or make a purchase on our website, we collect several types of information:

  1. Device & Usage Data: When you visit the site, we automatically collect details about your web browser, IP address, time zone, cookies installed on your device, and how you interact with our pages and stationery product listings.

  2. Order Information: When you make a purchase or attempt to make a purchase, we collect necessary personal details, including:

    • Your Name

    • Billing Address & Shipping Address

    • Payment Information (processed securely through encrypted third-party payment gateways; we do not store full payment card credentials)

    • Email Address

    • Phone Number

How We Use Your Personal Information

We use the collected information to fulfill orders, maintain smooth store operations, and improve your shopping experience. Specifically, we use your data to:

  • Process and ship orders for pencils, sticky notes, erasers, and related stationery supplies.

  • Communicate with you regarding order confirmations, shipping updates, customer support inquiries, and policy adjustments.

  • Screen orders for potential risk or fraud.

  • Enhance site performance, navigation, and product offerings based on overall user analytics.

Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only with trusted service providers necessary to operate our business:

  • Shopify: Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products to you securely.

  • Logistics & Carriers: We share your shipping address and contact details with postal and courier services to deliver your packages.

  • Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation, or to protect our rights and property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your shopping cart items, recognize returning visitors, and analyze web traffic patterns. You can choose to disable cookies through your browser settings, though doing so may limit certain functionality on wkzawi-am.myshopify.com.

Data Retention

When you place an order through our website, we retain your order information for our business records unless and until you ask us to delete this information, subject to applicable legal and tax record-keeping requirements.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact our privacy officer at [email protected].